Reglas de la casa

Each unit is limited to two adult guests, unless additional guests were included at the time of booking for select units. Only guests listed in the reservation are allowed within the boundaries of the booked unit. Violation of this policy is considered trespassing and will result in immediate termination of the stay without refund, along with a $50 per person, per night penalty for each unauthorized guest.
Sharing check-in instructions with anyone other than pre-registered guests or approved visitors is strictly prohibited.
Infants under one year old are allowed but must be supervised at all times. Guests must provide their own cribs and necessary supplies.

Parties are not allowed, but small, private celebrations are permitted. We offer special packages for birthdays, anniversaries, proposals, and similar occasions.
- A maximum of four non-overnight visitors is allowed between 4:00 PM and 9:00 PM, provided they are added to the booking in advance. A $25 fee applies per visitor, per visit. The full name and phone number of each visitor must be submitted prior to arrival. Approved visitors may include photographers, event coordinators, or friends and family.
Deliveries may only be received at the main gate. The gate access code must not be shared with delivery personnel, visitors, or any person not registered as a guest.

Loud music, shouting, and disruptive noise are not permitted during quiet hours. If you experience disturbances from nearby units, please notify us so we can address the issue promptly. Repeated violations may result in immediate termination of the stay without refund.

Smoking, Vaping and E-Cigarettes are prohibited inside all units, and indoor areas. Violations will result in a $250 excessive cleaning fee. The use of Drugs is prohibited at all times

The use of candles, fires, or any open flames is only allowed in designated areas such as fire pits or BBQ grills. Any violation will result in a $500 fine.

No Bubble Bath or Substances in the Pool or HotTub. Violations will result in a $250 excessive cleaning fee. Instead you can use bathing products in bathtubs.
For your safety, limit hot tub use to 15 minutes per session. Shower before and after swimming. Consult a doctor if you have health concerns. We offer a net for you to easily clear them out before enjoying your swim.

Your pet must be leashed or caged at all times. Please note that the natural environment may pose risks to your pet’s safety; we are not responsible if your pet becomes lost during your stay.
If any evidence of an unauthorized pet is found during cleaning, a $150 unauthorized pet fee will be charged. If you brought your service animal, please notify us if you haven’t already, so we can make appropriate cleaning arrangements afterward. Tenga en cuenta: Emotional support animals are considered pets and are subject to the $90 pet fee.

Please be cautious around local wildlife, including but not limited to hogs, raccoons, possums, snakes, dogs, and cats. Do not touch, feed, or approach any animals. To maintain cleanliness and prevent attracting wildlife, store perishable food in the fridge and dispose of food waste in the covered trash can immediately.
Insects like spiders, mosquitoes, ticks, wasps, ants, and wood roaches are common. Use insect repellent and be cautious in undisturbed areas.
Beware of harmful plants like poison ivy; stay on designated paths and avoid touching unfamiliar plants. If you have allergies, please bring necessary medication.

Outdoor experiences—such as candlelit dinners, movie nights, and proposal packages—are weather-dependent. We closely monitor local forecasts and do our best to time the setup appropriately.
- If the package is set up prior to your arrival based on the forecast and the weather changes unexpectedly, please understand that this is beyond our control, and no refunds will be issued once the setup is complete, regardless of whether it is used.
- If we anticipate the weather may improve later in the evening, we will coordinate with you to determine the best possible setup time. For multi-night stays, we’re happy to reschedule the setup for the following evening, weather permitting.

Outdoor Movie: The projector must be brought indoors when not in use, especially during windy or rainy weather, to prevent damage.
Candlelit Dinner: Our staff will usually collect the setup around 10:00 AM the following morning. If the weather stays clear, feel free to leave everything as is overnight. However, if it begins to rain heavily, please bring the candles, plates, and any other outdoor setup items indoors to prevent damage. Kindly avoid leaving food on the dishes outside, as it may attract wildlife.
Proposal: It’s fine to leave the proposal setup as is, including rainy conditions. Our staff will collect it after you check out.

Romance Experience: The setup is completed before your arrival, and our staff will clean it up after you check out. Please place the used petals and candles into the provided basket during your stay. We are unable

Taking photographs and videos for personal use and sharing on social media is allowed.
Commercial photography and filming must be registered in advance. All crew members must be added to the booking, and their full names and phone numbers must be provided prior to arrival.
Uploading or submitting photographs or videos of the property to professional stock photo websites or services (including, but not limited to, Getty Images, iStock, or similar platforms) requires prior written permission and a property release.
The use of personal drones is not permitted anywhere on the property.

Damage & Excessive Cleaning

Guests are responsible for any damage caused during their stay beyond normal wear and tear. If any such damage is discovered after check-out, the guest will be notified via email within 72 hours, along with evidence and a detailed cost breakdown for necessary repairs or replacements.
The guest authorizes the host to charge the credit card on file for damages or extra cleaning fees. The host will contact the guest directly to discuss next steps.
Excessive cleaning required: $250
Lost key: $100
Lost TV remote control: $50
Unauthorized smoking indoors: $250
Unapproved pet stay: $150
Projector: $300
Damaged linens, towels, or bedding: Replacement cost
Broken furniture or fixtures: Repair or replacement cost
Damage to tents, cabins, or structures: Repair or replacement cost