House Rules & Cancellation Policy

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House Rules & Cancellation Policy

Pet Policy:
Only 1 (one) pet is allowed for Treetopia & Starlite only (No pets allowed for HoneyHive). 
Pet Fee: $90
 
Events:
Events are not permitted on the premises.
 
Smoking, Vaping, E-Cigarettes, and Drug Use:
Smoking, vaping, and the use of drugs are strictly prohibited on the property, both indoors and outdoors. Violations will result in a $500 fine.
 
Open Flame Policy:
The use of candles, fires, or any open flames is only allowed in designated areas such as fire pits or BBQ grills. Any violation will result in a $500 fine.
 
Quiet Hours:
Quiet hours are observed from 10:00 PM to 8:00 AM. Please report any disturbances during these hours to maintain a peaceful environment. Failure to comply may lead to cancellation of your stay and immediate eviction.
 
Commercial Photography and Filming:
Commercial photography and filming are not permitted.
 
Pool and Hot Tub Policy:
Please do not add bubble bath or any other substances to the pool and hot tub. Violations will result in a $250 cleaning fee.
 
Towels and Linens Policy:
Towels and linens should be used for their intended purposes only. Stains or damage will incur a $10 treatment fee per item, plus additional fees for replacement if beyond repair.
 
Number of Guests:
A maximum of 2 guests are allowed.
 
Check-in and Check-out:
Check-in is between 4:00 PM and is flexible. Check-out is before 11:00 AM.
 
Other House Rules:
 
  • Only guests aged 21 and above are permitted.
  • Only registered guests are allowed; no visitors.
  • Personal fires are not permitted.
  • Furnishings should be respected.
  • Please remove shoes indoors.
  • An additional $150 cleaning fee may be charged for excessive cleaning.
  • A $100 fee will be applied for lost keys.
  • Other damages, subject to fees.


For visitors 

A maximum of 2 cars and 6 people are allowed. Each person is charged $25. Visits are permitted until 6:30 PM.


Cancellation and Alteration Policy:
 
We understand that plans can change, but as a small business, cancellations can significantly impact our operations. Therefore, we have implemented the following cancellation policy:
 
Cancellation: No refunds will be issued if the reservation is canceled within 14 days of the check-in date, and alteration fees will apply.
Alterations: Alterations to reservations can be made within 7 days prior to the check-in date, subject to a $75 rescheduling fee. 
Alteration validity: You can reschedule your stay up to 6 months only.
Future Cancellation: Cancellations made beyond the 14-day window before check-in are non-refundable.
Future Alterations: Alterations made to reservations cannot be canceled once processed.
 
Please note that once an alteration has been made, cancellation will not be permitted. This policy applies to all cancellations, regardless of the reason for cancellation. We highly recommend purchasing travel insurance to protect against unexpected circumstances. Additionally, in the event of a no-show or early departure, no refunds will be provided. We appreciate your understanding and cooperation with our cancellation policy. Thank you for choosing to stay with us.

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